Terms & Conditions
SUPPLY & INSTALLATION TERMS AND CONDITIONS
Please note that:
- The prices on our proposal to you are valid for 90 days, after which they may be subject to change.
- All prices on our proposals are subject to the applicable goods & services tax (GST) at the time of supply.
- Prices offered are on the basis of the total package of product being supplied and any variation to quantity, or product deletion, may require re- quoting.
- Any product returns may be subject to a minimum restocking fee of 20%.
- Any product found to have a manufactures fault will be inspected by the manufacture and approval must be given before any product will be returned.
- From time to time products can be deleted and The Carpet & Tile Gallery holds no responsibility in regards to a manufacturer’s decision to delete a product, however we will endeavor to find a replacement product to your satisfaction.
- A 50% deposit is required upon acceptance of the proposal and a signature on our signup sheet before any product can be ordered.
- The balance of your invoice is to be paid upon completion of installation.
- Supply only orders must be paid for in full before collection.
- All care will be taken on installing your new product/s, but paint touch ups may be required(by owner) because of the nature of installing with particular tools and products that are not optional. For further information please speak to a customer service representative.
- Upon signing the customer order form, the customer is responsible for making sure all the correct information in regards to the order of product/s is true and correct. This includes manufacturer, product name, colour, trims, pull up,disposal, floor preparation,underlay and also specific areas for the project.